Last updated: 12 October 2026
These terms are the agreement between you and Neuralean World LTD ("Neuralean", "we", "us") for using marinawinberg.com and buying our products. Please read them before you buy. Our Refund & Cancellation Policy, Privacy Policy, Consumer Health Data Privacy Policy and Cookie Policy are part of these terms.
Nothing in these terms takes away rights you have as a consumer under the law of the country where you live.
Neuralean World LTD · Registered in England and Wales, company no. 17229391 · Registered office: Stoney Works, 8 Stoney Lane, London, SE19 3BD, United Kingdom · team@marinawinberg.com
| Product | What it is | Price |
|---|---|---|
| Stress test | A free questionnaire that gives you a type and stage ("Era") | Free |
| Neuralean Plan | A 30-day programme of daily lessons and practices, matched to your type, your stage and the version you choose, with lifetime access in your account. It does not include personal replies | One-time payment, shown at checkout |
| Neuralean Support | A subscription: daily practices, check-ins, a repeat test every 30 days, and written answers from Marina in chat to a limited number of your questions (up to 3 per 30-day period) | Shown at checkout. For example, $1 for the first 30 days, then $24 every 30 days until you cancel. 6- and 12-month options are also available |
| Family places | A separate Support subscription for an adult family member, at a family price, bought through a personal invite link | Shown at checkout. For example, $15 every 30 days until the family member cancels |
| Neuralean Personal | A separate subscription, by personal invitation from our waiting list, 30 places. 3 personal reviews from Marina every 30 days, in writing or as a voice note | $499 every 30 days until you cancel. Monthly billing only |
About Personal. You tell Marina what's going on and what you've tried. She replies in writing or with a recorded voice note, showing you how to apply the Neuralean practices to your situation. Marina writes or records every review herself. Her AI assistant may help sort your request, but the review is hers. She replies within 24 hours, counting weekdays only (Monday to Friday, UK time). You get 3 reviews in each 30-day period. Unused reviews don't carry over to the next period.
Personal and Support are separate subscriptions. You can have one or both. Each is paid and cancelled on its own.
We don't offer live calls or video sessions.
Prices are in US dollars unless shown otherwise. Your bank may add currency conversion fees. Taxes are added where the law requires.
Neuralean is for self-reflection and daily practice. It is not therapy, counselling, psychological or medical care, or a diagnosis, and it doesn't replace them.
Marina's answers in chat and her Personal reviews are general wellbeing recommendations based on the Neuralean method. They are not therapy, counselling, or psychological or medical advice. Marina doesn't diagnose or treat any condition, isn't acting as your therapist, psychologist or doctor, and doesn't hold a licence to provide therapy in your country. Decisions about your health are yours. For health concerns, speak to a qualified professional where you live.
Our test is a self-reflection tool. It is not a medical or psychological assessment.
Check-ins and Personal requests aren't monitored in real time and aren't for emergencies. If things ever feel like too much, call or text 988 in the US, or contact your local emergency number. If you're in immediate danger, call 911 or your local emergency number.
Talk to a doctor before starting if you're pregnant, have a heart, lung or other medical condition, or aren't sure a practice is right for you. Stop any practice that causes pain, dizziness or distress.
Some features use an AI assistant (Claude, by Anthropic), set up to work with the Neuralean method. It helps process check-ins and prepare results and replies. Every reply written with the AI assistant is labelled "From Marina's AI assistant". Answers marked as from Marina are written by Marina. The AI can make mistakes, and its output is not professional advice.
You must be 18 or older and able to enter into a contract. Keep your login details safe. You're responsible for activity on your account.
Family places are only for adults aged 18 or older. Each family member has their own account, accepts these terms, gives their own consent and pays with their own payment method. The person who invited them doesn't see their test answers, check-ins or chat. If the inviting person's Support subscription ends, the family price lasts until the end of the family member's paid period. After that, they can continue with their own Support subscription at the regular price.
The contract starts when we confirm your order by email. Payments are taken by Stripe through our checkout. By paying, you confirm you're allowed to use the payment method.
Before you subscribe, the checkout shows the price, the renewal period and how to cancel. You agree to automatic renewal with a separate checkbox.
Our Refund & Cancellation Policy explains:
It is part of these terms.
Your test answers, results and check-ins belong to you. We use them only to provide the service, as described in our Privacy Policy and Consumer Health Data Privacy Policy. We don't use them in marketing.
If you send us a review or a story and agree in writing that we may publish it, you give us a non-exclusive, royalty-free licence to publish that specific text, with or without your name as you choose. You can ask us to remove it at any time.
Lessons, practices, texts, audio, video, images and the Neuralean method belong to us or our licensors. You may use them for your own personal, non-commercial use. You may not copy, resell, share your account, publish or teach them without our written permission.
Don't break the law, infringe others' rights, try to access accounts or systems that aren't yours, upload harmful code, or use the service to harass anyone.
We provide the service with reasonable care and skill. If we don't, contact us and we'll try to fix it.
We don't exclude or limit our liability where the law doesn't allow it. This includes death or personal injury caused by our negligence, fraud, and your statutory rights as a consumer.
Otherwise, we're not responsible for losses that weren't foreseeable, or for business losses (you use Neuralean for personal purposes only). Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.
You can stop using Neuralean and delete your account at any time. We may suspend or end your access if you seriously or repeatedly break these terms. We'll tell you why, unless the law prevents it. If we end the service without your fault, we'll refund any period you've paid for and not used.
We may update these terms. If a change affects an active subscription, we'll email you at least 30 days before it applies. You can cancel before then.
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.
If you're a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can bring a claim in the courts there.
Please contact us first at team@marinawinberg.com. We'll try to resolve any problem within 30 days.
Neuralean World LTD · team@marinawinberg.com · Stoney Works, 8 Stoney Lane, London, SE19 3BD, United Kingdom
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